While we don't pretend to fully understand why people keep coming to us from all over New England asking us to build them custom touring, bikepacking, gravel, mountain, fatbikes and tandems, we truly love being known as the go-to shop for those looking for something other than the stack-em high, sell-em low experience to be found at more traditional bike shops.
With that in mind, we're growing fast and we're on the lookout to add another super-experienced, super-friendly bike mechanic to join us on the wild ride that comes with wearing one of MBW's pink staff shirts.
www.MaineBikeWorks.com is currently a 3 person band and we've worked hard over the past 4 years to establish a non-snobby, no-attitude-allowed culture with both our customers and between us colleagues, so whomever joins us will have to understand that we are aiming to be a different type of shop than pretty much anywhere else on the planet.
All of us love building, selling and working on bikes, but we all love helping people more. We also aim to be a very low volume shop who doesn't try to be all things to all people as there are 18 traditional shops in our area who better cater to the general cycling enthusiast, but that doesn't mean we are snobby or elitist in how we help folks, so if you are the type of person who enjoys showing a neighbor how to put training wheels on their kid's bike just as much as building up someone's dream $10k adventure bike, then you'll probably dig working here.
Pay will be in-line with bike work here in Maine which is to say less you could get if you were working at a bike shop in Boston, NH, VT (or let's face it, anywhere outside the bike industry), but a heck of a lot better atmosphere and much better long term prospects than working at a regional cycling chain or a big box store somewhere. We've set this shop up to be centered around making life an enjoyable place to spin wrenches and as a lifelong bike mechanic and retail worker myself, it's always on my mind to find ways to better compensate our employees for the business's continued success. The showroom is open Wed to Sat 10 to 5, so plan on circa 30 hours a week to start, though by the Spring we'll probably end up adding a few extra days to the the showroom opening times which will mean circa 40ish hours a week. The successful candidate will need to work at least one day on the weekends as this is retail after all, but I'm doing everything I can to keep from needing to open on Sundays to give us time with our families.
MBW is a very casual, laid back place by design, but here are some MUSTS that the successful candidate will possess without exception:
MUST BE SUPER FRIENDLY AND THE TYPE OF PERSON PEOPLE LOOK FORWARD TO BEING AROUND.
MUST ENJOY SMILING AND RECEIVING WELL DESERVED HI-FIVES.
MUST HAVE DEEP & VARIED EXPERIENCE IN A RETAIL SETTING GETTING PAID TO WORK ON AND TALK ABOUT ALL THINGS BIKES.
MUST ENJOY SOCIALIZING WITH OTHERS & BE THE TYPE OF PERSON WHO IS MORE INTERESTED IN LEARNING ABOUT OTHER'S BIKING INTERESTS THAN BRAGGING ABOUT THEIR OWN.
MUST HAVE A MASTERY OF ADVANCED RETAIL SKILLS AND THE ABILITY TO APPLY BASIC COMMON SENSE WHEN APPLYING THEM.
MUST BE COMFORTABLE WORKING IN A FAST PACED SHOP WHOSE NEEDS AND JOB DESCRIPTIONS ARE EVOLVING DAILY.
MUST ENJOY THE IDEA OF WORKING FOR A SMALL, YET FAST GROWING COMPANY AND ALL THE QUIRKS THAT ACCOMPANY IT.
MUST BE ABLE TO BE PROACTIVE, ENGAGED AND LOOKING FOR THE NEXT TASK EVEN WHEN IT IS SLOW.
MUST BE ABLE TO HIT THE GROUND RUNNING AND CAN WORK WITH LITTLE TO NO SUPERVISION FROM DAY ONE.
MUST BE ULTRA RELIABLE AND AND A EASY PERSON TO SUPERVISE AND WORK ALONGSIDE.
MUST BE ABLE TO FIX AND BUILD ALL STYLES OF BIKES ON THE SPOT WHILE BEING WATCHED BY AND WHILE INTERACTING AND EDUCATING OUR CUSTOMERS.
MUST HAVE BEYOND STELLAR REFERENCES.
MUST BE ABLE TO ENDURE SURLY MIKE'S CHOICES OF MUSIC.
MUST BE ABLE TO ABSORB THERON'S VAST KNOWLEDGE OF ALL THINGS METALLURGY & METAL FINISHING.
MUST BE ABLE TO READ LONG LISTS OF MUSTS
How to apply:
TOP TIP #1, as this roll requires someone who can hit the ground running, you definitely will need to have have recent experience getting paid to work on bikes in a bike shop for us to consider your application and as much as people would like to think that their time spent working on cars / motorcycles / trains (real story) are equivalent substitutes, they are not. Same story for advanced degrees in electrical and / or mechanical engineering and those summers you spent working on bikes as a kid. So please keep these half-tongue-in-cheek in advice in mind before applying as this is an advanced position and not a first-time-working-in-a-bike-shop position.
If you think you'd fit the bill:
1. Send me (Jason) a cover letter/email - be sure to outline your previous experiences getting paid to work on bikes, your strengths and weaknesses as a mechanic, the types of riding you really get excited about etc. Best to use the email address listed on our website opposed to using CL's reply function.
TOP TIP #2: This is your opportunity to sell yourself and it's the only resource we'll have to judge your communication skills as the role will have a lot of interaction with remote customers over the phone and by email, so it's worth putting a little effort in it.
2. Attach a simple list of 3 references and their contact details. One of which must be someone who has either managed or employed you for paid work as a bicycle mechanic.
3. Attach a resume that shows and highlights your previous professional bike shop experiences.
If you want to chat more about the position before you apply, please email me opposed to stopping into the shop or calling as my schedule varies from day to day. Just make sure you tell me a little about yourself, so I know you have the experience listed above. Best to use the email address listed on our website opposed to using CL's reply function.